The website at www.rebelbookspublishing.co.uk "the website" is owned by Rebel Books LLP. Rebel Books LLP is committed to ensuring that your privacy is protected and our policy explains why we collect your data and how we use it.

This policy (together with our Terms and Conditions and any other documents referred to in it) sets out the basis on which any personal information we collect from you, or that you provide to use, will be processed by us, what type of information is collected, how that information is used and with whom the information may be shared.

Information we collect

We may collect two types of information from users of this Website:

1) ‘Personal Information’ (including but not limited to, your name, date of birth, address, telephone number (including mobile number), credit card information or e-mail address; and

2) ‘Non-Personally Identifiable Information’ which is anonymous (such as information about how many users log on to our Website)

The personal information we collect and the process includes:

• Personal details that you provide by filling in the Contact Us on our Website, information provided at the time of registering to use our Website, subscribing to our services such as our Newsletter, or purchasing goods from The Bookstore and to enable us to accurately process and rely to submissions of stories and novels submitted to us via the procedures described on the Website including, but not limited to, your name, date of birth, address, telephone number (including mobile number), payment information or e-mail address.
• Details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.
• Details of any transactions you carry out through our Website and of the fulfillment of orders; and
• Dealings with third parties who hold personal information on you (which could include organisations such as banks, credit card agencies). They may provide this information as a matter of ordinary business dealings, or we may ask them to do so in the course of carrying out our business with you.
• We do not collect or have access to any financial information from you ourselves as all on-line payments are processed through Paypal and you should refer to their policies for further information.If you choose to pay through Paypal any issues that arise through use of their service must be disputed with them and we do not accept any responsibilities for any errors made.

How we use the information we collect

The personal information you provide on the Website will be used, amongst other things. for the following purposes:

1. To process your order (including payment authorisation);
2. To ensure that content from our Website is presented in the most effective manner for

you and your computer

3. To provide you with information, products or services that you request from us or which

we feel may interest you such as upcoming titles and details of author signings, where you have consented to be contacted for such purposes;

4. To respond to your enquiries submitted through our Contact Us
5. To notify you about changes to our services
6. For marketing purposes and described in more detail below.

In addition to circumstances set out elsewhere in this privacy policy we may also disclose the personal information provided by you or collected from with Paypal which processes any on-line payments for goods. Also some of the orders may be fulfilled using a third party service provider and we will therefore pass your details to that service provider so they can deliver your goods to you.

We may also share your information if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Rebel Books LLP, our customers, or others. This includes exchanging information with other companies and organisations for the purpose of fraud protection and credit risk reduction.

Marketing

If you are an existing customer, we may contact you from time to time (by em-mail, mail, telephone, SMS or other means) with information about goods and services similar to those which were the subject of a previous sale to you.

If at anytime your decide you do not wish to receive any further information from us please opt out by emailing us at admin@rebelbookspublishing.co.uk with OPT OUT in the message subject and we will remove you from our mailing lists.

Internet

Please note that because the Internet infrastructure is global, and it is not possible to predict the routes that information sent over the Internet will take, the information you provide may be transferred temporarily via a route which takes it outside the European Economic Area as it passes between you and us. By submitting your information you consent to this transfer.

While no data transmission over the Internet is 100% secure, the security of our system is very important to us and if you come across any issues you should notify us immediately.

Our Website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Cookies

We may use technology to track the patterns of behaviour of registered and non-registered visitors to our site. This can include using a ‘cookie’ which is a small file stored on your browser. The information collected in this way can be used to identify you unless you modify your browser to prevent this happening - guidance for which is set out below. We and our Website hosting company may also aggregate this date to perform statistical analyses of the characteristics and behaviour of our Website visitors. Cookies are also used as further means of ensuring private and secure purchase sessions are operated within the Website.

We may use third-party advertising companies to serve advertisements on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. Your browser can be modified to not accept cookies - guidance for which is provided in the paragraph below.

You have the ability to accept or decline cookies by modifying the settings in your browser (for example, using Internet Explorer select 'internet options' from the 'tools' menu, then click 'security', followed by 'custom level' and select 'disable cookies'). However, you may not be able to use all the interactive features of our site if cookies are disabled. For more information about cookies, including how to set your internet browser to reject cookies, please go to www.allaboutcookies.org.

Your Rights

We have a legal obligation to ensure that the personal information is kept accurate and up to date. Please assist us to comply with this obligation by informing us of any changes to the personal information. You have the right to request details of the information we hold about you and to delete or rectify any inaccurate information about you by sending us a written request to:

Rebel Books LLP

147 Newbrook Road

Over Hulton

Bolton BL5 1EY

Please state your full name and address.

Changes to the Privacy Policy

We may amend this policy from time to time. If we make any substantial changes in the way we use personal information we will notify you by email or an announcement on the Website. You should check this page from time to time to ensure you are happy with any changes.

If you have any questions/comments or requests about privacy, you can email us at admin@rebelbookspublishing.co.uk